Terms of Service

privacy policy

Thank you for entering the Emirates selection. Our website respects your privacy and seeks to protect your personal data. To learn more, you will read the privacy policy below.


This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also describes the procedures we use to ensure the privacy of your information. Finally, this Policy outlines the choices you have regarding the collection, use, and disclosure of your personal data. By visiting the Site directly or through another site, you accept the practices described in this Policy.


Protecting your data is very important to us. Therefore, your name and other information relating to you is used to identify you as set out in this Privacy Policy and we will only collect information where it is necessary or relevant to our dealings with you.


We will keep your data for the law or to use it for the purposes for which it was collected by browsing the site without the need to provide any personal data and your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special electronic account on the site that you enter with your username and password.


Data we collect:

You may need to collect your information if you want to register a purchase order for a product from our site. We collect and store your data to track your purchase from our site to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, email address, delivery postal address (if different), telephone number, mobile phone number, and payment details. We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. Starting from that, we will use the information you provide to manage your account with us and to verify the financial transactions you make online and audit the downloading of data from the site and identify visitors to the site and develop designs for the site pages and / or its contents and customize them for users and conduct numerous research related to demographics, and send information and copies or requested to the user, for example information about products and services, in the event that you do not object to communicating with you about that and communication is made via e-mail or phone or WhatsApp to provide you with some details about the products and services. Other If you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time We may give your name and address to a third party who delivers your order to you For example, the courier or supplier may be able to store details relating to your current order on our site but we cannot retrieve them directly as they are secure.


Other uses of your personal information:

We may use your personal information in opinion polls and marketing research, based on your request, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party and your email address or phone number is not disclosed unless you wish to participate in competitions. We keep the answers to opinion polls completely separate from your private email and we may provide information about us, the site or other sites or about our products, sales, sales offers, newsletters and other things related to our group companies or partners. If you do not wish to receive this additional information (or any part thereof), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (every day except Fridays, Saturdays and national holidays in all Gulf countries) of receiving your notice and will contact you to inquire about the information if it is unclear. Some data may be used, while maintaining complete privacy and confidentiality on the site, for other purposes including verifying the locations of sites and following their visits to the site or links contained in the email when they subscribe to receive it, and to provide that anonymous data, which does not allow your actual personal identity to be determined, to a third party such as publishers, for example. However, that data will not lead to identifying your personality because it is not identifiable.


Competitions:

In connection with any competition, we use the data to notify winners and to advertise our offers. Find more details of the conditions of participation in each individual competition.


Other parties and website links:

We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to assist us in delivering products to you, receiving payments from you, using them for statistical and marketing research purposes or to assist our customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. If our company or part of it is sold, we may have to transfer our databases containing your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain advertisements for third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, in addition to the fact that we are not responsible for any third party to whom we transfer your data in accordance with the Privacy Policy.


Cookies:

Accepting cookies is not a prerequisite for visiting the Site, but we point out that you cannot use the “basket” functions on the Site and request any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the Site, and your browser stores these files on your computer’s hard drive. Cookies can be used to detect your Internet Protocol (IP) address, which saves you time when you are on or want to visit the Site. We use cookies to ensure your convenience when browsing this Site (for example, to remember who you are when you want to modify your shopping basket without having to re-enter your email address or phone number) and not to obtain or use other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this may limit your use of the Site. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses. This Site uses Google Analytics, a web analytics service provided by Google.


To analyse how users use the website, Google Analytics uses cookies, which are text files placed on your computer. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, prepare reports on website activity for website operators and provide other related services.


Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this, you may not be able to use the full functionality of the website. By using this website, you consent to Google using your data in the manner and for the purposes set out above.


Security:

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to, or loss or destruction of, your information. When we collect data through the Site, we store your personal information on a database on a secure electronic server.


We use firewalls on our servers and when we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for a hacker to decrypt your information as we cannot guarantee 100% security. We strongly advise you not to send all credit or debit card details when communicating with us electronically and without encryption. We have physical, electronic and procedural safeguards in place to collect, store and disclose your information.


Our security procedures require that we occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting your password and your computer from unauthorized use.